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4G & Solar-powered
4G
How to install SIM cardHow much data does 4G camera consumeHow to connect 4G cameraWhat if 4G camera fails to connectWhat to do if the SIM card can't be usedHow to set APN
Solar-powered
Other Questions
4G & Solar-powered4G

What to do if the SIM card can't be used

Troubleshoot SIM card issues in V380 4G cameras

  1. If the device prompts "Dialing timeout, please confirm the SIM card status", means the device connection fails.

  2. If the device prompts "SIM card not recognized", means the device connection failed. Please power off, take out the SIM card and reinsert it, then power on the device. Please reset the camera after above operations.

  3. Please check whether the 4G card is in normal condition and whether there is remaining data.

  4. Confirm that the signal of the installation position is good, or try to connect the device again at the place with good signal.

  5. If the SIM card has poor local signal, try to replace it with another operator SIM card for testing.

Related links:

  • How to connect 4G camera
  • How to install SIM card

Capabilities are adjusted with system versions. Actual usage prevails.

What if 4G camera fails to connect

Troubleshoot V380 4G camera connection issues

How to set APN

Configure APN settings for V380 4G cameras