LogoV380 Pro Docs
LogoV380 Pro Docs
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Device Startup
No response after the device is power onNo response after the device prompts "system is starting"Device restarts automatically or restarts repeatedly when it is startingWhy the device PTZ automatically rotates after starting (self-check)Must the camera be connected to the power supplyHow to turn on/off the camera voice promptsHow to change the camera prompt languageHow to adjust the camera volumeHow does the camera establish a hotspot modeHow to set the camera's AP hotspot passwordHow far is the AP hotspot mode connection rangeThe phone cannot find or connect to the AP hotspot of the cameraHow to check the device IDHow to restore factory default settingsCameras' reset button position distributionCan't connect to the Internet when connecting the device hotspot
Network Setting
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Alarm Setting
4G & Solar-powered
Other Questions
Device Startup

Device restarts automatically or restarts repeatedly when it is starting

Troubleshooting device automatic restart issues during startup

  1. The power supply may be unstable, please try to replace the socket interface, power adapter or power cord. If the power supply still fails to start after replacing the power supply, please contact the seller for after-sales service

  2. If the device can be upgraded, please upgrade the device system to the latest version

Capabilities are adjusted with system versions. Actual usage prevails.

No response after the device prompts "system is starting"

Troubleshooting when the device shows no response after displaying the system starting message

Why the device PTZ automatically rotates after starting (self-check)

Understanding the PTZ camera self-check function that automatically rotates after startup