LogoV380 Pro Docs
LogoV380 Pro Docs
HomepageDocumentation
Device Startup
Network Setting
Network Configuration
How to connect the camera to the router when camera prompts "Please scan the QR code on the camera" (QR code connection)How to connect the camera to the router when camera prompts "Please scan the QR code on the camera" (AP hotspot connection)How to configure wireless camera network (Android users)How to configure wireless camera network (iOS users)How to connect the camera via BluetoothHow to connect the device if the QR code is damaged or scanning failsHow to connect the camera to the router without QR codeDuring the configuration process, the device has connected, but the APP doesn't prompt "Completed"What if the device fails to connect to WiFi during network configurationHow to connect a camera with a network cableHow to connect 4G cameraWhat if 4G camera fails to connectWhat to do if the SIM card can't be usedHow to connect WiFi kitHow to connect the device under the AP station (connecting without router)Why can't camera connect to 5G frequency WiFiHow to connect solar-powered WiFi cameraHow to judge the connection status of solar-powered WiFi cameraHow to connect solar-powered 4G cameraSolar-powered 4G camera offline
Networking Settings
Network Connection
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Alarm Setting
4G & Solar-powered
Other Questions
Network SettingNetwork Configuration

What if the device fails to connect to WiFi during network configuration

Troubleshooting guide when device fails to connect to WiFi during configuration

  1. The camera can only connect to 2.4G frequency WiFi, and does not support 5G frequency WiFi or mixed frequency WiFi, and does not support connecting to the guest network set by the router

  2. Please do not exceed the device connection range, try to configure the network again after the device is close to the router

  3. The WiFi name cannot contain Chinese characters, and the WiFi name cannot be set to hide

  4. Check whether the router restricts device access

  5. If the device fails to receive configuration information or fails to be configured for multiple times, it is recommended to use AP hotspot mode configuration

Related links:

  1. How to configure wireless camera network (Android users)
  2. How to configure wireless camera network (iOS users)

Capabilities are adjusted with system versions. Actual usage prevails.

During the configuration process, the device has connected, but the APP doesn't prompt "Completed"

How to manually add a device when configuration doesn't show completion prompt

How to connect a camera with a network cable

Guide to connect camera to network using ethernet cable