LogoV380 Pro Docs
LogoV380 Pro Docs
HomepageDocumentation
Device Startup
Network Setting
Software Setting
Real-time Preview
Image Effect
Voice Function
The device has no sound in real-time talkbackReal-time preview of mobile phone without soundDoes it support "Two-way audio" functionWhat to do if there is noise from the camera
Preview Function
Light Control Function
PTZ Function
Other Functions
Record & Replay
Cloud Service
Alarm Setting
4G & Solar-powered
Other Questions
Real-time PreviewVoice Function

Real-time preview of mobile phone without sound

Troubleshooting when mobile phone has no sound during real-time preview

  1. Confirm that the phone system sound and the sound function in the APP real-time preview interface are turned on (off by default, you can click the icon in the interface to turn it on)

  2. Try to use other phone to connect the device

  3. WiFi devices can try to connect in AP hotspot mode, if there is a sound when preview in AP hotspot mode, it is generally a network problem, please check the router network connection

  4. If it still doesn't work after trying the above methods, the sound pickup of device may be damaged. Please contact the seller for after-sales service

Related link: How to connect the device under the AP station (connecting without router)

Capabilities are adjusted with system versions. Actual usage prevails.

The device has no sound in real-time talkback

Troubleshooting when the device does not produce sound during voice intercom

Does it support "Two-way audio" function

Information about the two-way audio feature and how to use it