LogoV380 Pro Docs
LogoV380 Pro Docs
HomepageDocumentation
Device Startup
Network Setting
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Alarm Setting
Alarm Push
How to check the alarm screenshotThe APP does not receive alarm screenshotsHow to select different types of alarm messagesMobile phone does not receive the APP alarm information pushHow to set the APP notification soundAlarm picture cannot be openedHow to delete the alarm screenshotWhy does the device alarm frequentlyAI false alarmHow to view the alarm dynamic video
Function Setting
4G & Solar-powered
Other Questions
Alarm SettingAlarm Push

Alarm picture cannot be opened

Troubleshoot when alarm pictures fail to open

  1. There may be network fluctuation, please try to refresh and reload

  2. Please try to change the phone network, then open the picture again

  3. Please try again later to open the picture

  4. Please try to update APP to the latest version

Capabilities are adjusted with system versions. Actual usage prevails.

How to set the APP notification sound

Configure notification sound settings for the app

How to delete the alarm screenshot

Delete alarm screenshots from cloud and local storage