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Cloud Service
Cloud Recording
The introduction of cloud recording serviceWhat is the AI humanoid detection serviceHow to open the AI humanoid detection service functionHow to purchase a cloud recording packageHow to expand the cloud recording packageHow to renew the cloud recording packageCloud recording package space capacity calculation methodCloud recording package binding rulesHow to unbind the cloud recording packageHow to modify cloud recording video settingsHow long can cloud recording video be savedHow to check and download the cloud recording videoWhat should we do if the cloud recording has no video recordWhy the video is blank and not continuousCan cloud recording video be deletedWill the cloud recording be automatically overwritten when it is fullCan I still view videos after the cloud recording package expires
Cloud Service
Cloud Storage
Alarm Setting
4G & Solar-powered
Other Questions
Cloud Service

Cloud Recording

Cloud recording service questions and troubleshooting

Welcome to the Cloud Recording guide. Find answers to common questions about cloud recording service, including setup, configuration, and troubleshooting.

Getting Started

Introduction

Understanding cloud recording service fundamentals

Space Capacity Calculation

How cloud recording storage capacity is calculated

Video Storage Duration

Cloud recording video retention periods

Purchase and Subscription

Purchase Cloud Recording

Steps to purchase cloud recording package

Expand Cloud Recording

Steps to expand cloud recording storage

Renew Cloud Recording

Steps to renew cloud recording service

Device Management

Binding Rules

Rules for binding devices to cloud recording packages

Unbind Cloud Recording

Steps to unbind devices from cloud recording

AI Features

AI Humanoid Detection

Understanding AI humanoid detection for cloud recording

Open AI Humanoid Detection

Steps to activate AI humanoid detection service

Recording Settings

Modify Video Settings

Configuring cloud recording video options

Auto Overwrite When Full

Understanding cloud recording loop storage behavior

Video Management

Check and Download Video

Steps to view and download cloud recording videos

Delete Cloud Recording Video

How to delete cloud recording videos

View After Package Expires

What happens to videos when cloud recording expires

Troubleshooting

No Video Record

Troubleshooting missing cloud recording videos

Video Blank Not Continuous

Understanding gaps in cloud recording videos

Cloud Service

Cloud storage and services

The introduction of cloud recording service

Understanding cloud recording service fundamentals

Table of Contents

Getting Started
Purchase and Subscription
Device Management
AI Features
Recording Settings
Video Management
Troubleshooting