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How to check the network status of cameraAPP prompts "Device offline" when it connects to the deviceWhat to do if the image always keeps loadingWhat to do if the image freezes when connectingHow to connect the same camera using multiple mobile phones
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Network SettingNetwork Connection

How to check the network status of camera

Guide to understand camera network status indicators in the APP

After the device is added to the device list, you can view the camera network status in the device window:

  1. Connecting: it means that the APP is acquiring the device status, and the current status of the device will be displayed after the acquisition is successful
  2. Device offline: indicates that the device is not connected to the Internet, and the APP cannot connect to the device in this state
  3. WAN: indicates that the device is connected to the Internet, and the APP can connect to the device remotely in this state
  4. LAN: it means that the device and mobile phone are in the same LAN, and the camera and mobile phone are connected point-to-point in this state

Capabilities are adjusted with system versions. Actual usage prevails.

Network Connection

Network connection status and troubleshooting

APP prompts "Device offline" when it connects to the device

Troubleshooting guide when APP shows device offline message