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Network Setting

Software Setting

Real-time Preview

Record & Replay

4G & Solar-powered

Other Questions

General Questions

How to check the device firmware version How to set or modify the camera password The system prompts "Device username or password error" when connecting the camera What kind of power adapter does the camera use How to check the Settings of device How to use the calibrated auto zoom function (only for devices with zoom function)How to close the advertisement How to restart the camera remotely How to set the device nickname How to save the electronic version of the device QR code

Other Questions

General Questions

Common questions about V380 camera settings and features

General Questions

This section covers general questions about V380 camera settings, configuration, and features.

How to check device firmware version

View your camera's firmware version

How to set or modify camera password

Change your camera's access password

Device username or password error

Troubleshoot login issues

Power adapter requirements

Compatible power adapters for your camera

How to check device Settings

Access your camera's settings menu

Calibrated auto zoom function

Use auto zoom on supported devices

How to close advertisement

Disable ads in the app

How to restart camera remotely

Remote reboot your camera

How to set device nickname

Customize your camera's display name

Save device QR code

Export electronic version of device QR code

What functions supported after the camera access to the NVR

Available features when using V380 cameras with NVR

How to check the device firmware version

Guide to viewing your V380 camera's firmware version

Table of Contents

General Questions