V380 Privacy Policy

Privacy Policy

V380 (Developer: Macro-video Technologies Co., Ltd.) collects user data during product and service usage, with this policy explaining "how we collect, use, store and protect" such information.

1. Collected Information

1.1 Registration & Account Data

Users provide personal details like "e-mail address, phone number" and optional third-party credentials during account creation.

1.2 Service Usage Data

The app collects:

• Log Information: Error reports and crash data, stored locally or on servers
• Local Storage: Screenshots, recordings, and cached data retained on devices
• Location Data: Device location for connectivity, nearby device discovery, and regional push notifications
• Device Information: Identifiers for message delivery accuracy

2. Data Usage Purposes

Information supports:

• Video call functionality requiring camera/microphone access
• Network configuration for cameras
• Device discovery via LAN multicast
• System settings management
• Software update notifications
• Push notifications via integrated SDKs (Jiguang, BeiZi, Topon)
• Payment processing (Alipay)
• Account access (WeChat login)

3. Information Security

The company applies "secure technologies and procedures" including SSL encryption to "protect your personal information," though acknowledging that "no completely" foolproof security exists in internet environments.

4. Information Sharing

We will not share your personal information with any third party without your consent, except in the following circumstances:

• When required by law or legal process
• To protect our rights, property, or safety
• With service providers who assist in our operations
• In connection with a business transfer or acquisition

5. User Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of certain data collection
• Withdraw consent at any time

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Developer: Macro-video Technologies Co., Ltd.
• Email: [email protected]

Last Updated: January 25, 2025