LogoV380 Pro Docs
LogoV380 Pro Docs
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Device Startup
No response after the device is power onNo response after the device prompts "system is starting"Device restarts automatically or restarts repeatedly when it is startingWhy the device PTZ automatically rotates after starting (self-check)Must the camera be connected to the power supplyHow to turn on/off the camera voice promptsHow to change the camera prompt languageHow to adjust the camera volumeHow does the camera establish a hotspot modeHow to set the camera's AP hotspot passwordHow far is the AP hotspot mode connection rangeThe phone cannot find or connect to the AP hotspot of the cameraHow to check the device IDHow to restore factory default settingsCameras' reset button position distributionCan't connect to the Internet when connecting the device hotspot
Network Setting
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Alarm Setting
4G & Solar-powered
Other Questions
Device Startup

Cameras' reset button position distribution

Guide to finding the reset button on different camera types

  1. The reset button of some PTZ cameras is on the body, with a prominent button and a reset logo

  2. The reset hole of some PTZ cameras and panoramic cameras is on the body with a reset logo. The reset hole needs to be pressed with a reset needle or similar object to press the reset button

  3. The reset button of some outdoor PTZ cameras is on the tail wire or body, and you need to open the waterproof cover to find it

  4. The reset hole of some panoramic cameras is next to the lens and has a reset logo. The reset hole needs to be pressed with a reset needle or similar object to press the reset button

The position of the reset button is for reference only, please refer to the actual device.

Capabilities are adjusted with system versions. Actual usage prevails.

How to restore factory default settings

Guide to resetting your camera to factory defaults

Can't connect to the Internet when connecting the device hotspot

Solution for when connecting to device hotspot prevents internet access