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LogoV380 Pro Docs
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Device Startup
Network Setting
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Cloud Recording
Cloud Service
Cloud Storage
Why current cloud storage differs from the previous oneWhat is cloud storage serviceThe difference between different days of loop storageHow to purchase a cloud storage packageHow to change cloud storage packageHow to renew the cloud storage packageWhat is "AI humanoid detection" in cloud storage planWhy wasn't the promotional contract price available after purchaseCan cloud storage be bound to other devicesHow to unbind the cloud storage packageHow to check and download the cloud storage videoCloud storage has no video or can not search the video fileWhy the cloud storage video is not continuousCan the record video in cloud storage be deletedCan I still view videos after expired/unbound cloud storage packages"Upload Paused" in the cloud storage interface
Alarm Setting
4G & Solar-powered
Other Questions
Cloud ServiceCloud Storage

"Upload Paused" in the cloud storage interface

Troubleshooting upload paused status in cloud storage

  1. Please confirm if have deleted the device from the device list. Please try to scan the QR code on device body and add the device again in the APP

  2. Please confirm whether the username or password of the device has been changed. You can also add the device again by resetting the device if forgot the password

  3. Please confirm whether the device can be viewed under the WAN and click Rebind

Capabilities are adjusted with system versions. Actual usage prevails.

Can I still view videos after expired/unbound cloud storage packages

Viewing cloud storage videos after package expiration or unbinding

Alarm Setting

Alarm configuration and notifications