LogoV380 Pro Docs
LogoV380 Pro Docs
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Device Startup
Network Setting
Network Configuration
How to connect the camera to the router when camera prompts "Please scan the QR code on the camera" (QR code connection)How to connect the camera to the router when camera prompts "Please scan the QR code on the camera" (AP hotspot connection)How to configure wireless camera network (Android users)How to configure wireless camera network (iOS users)How to connect the camera via BluetoothHow to connect the device if the QR code is damaged or scanning failsHow to connect the camera to the router without QR codeDuring the configuration process, the device has connected, but the APP doesn't prompt "Completed"What if the device fails to connect to WiFi during network configurationHow to connect a camera with a network cableHow to connect 4G cameraWhat if 4G camera fails to connectWhat to do if the SIM card can't be usedHow to connect WiFi kitHow to connect the device under the AP station (connecting without router)Why can't camera connect to 5G frequency WiFiHow to connect solar-powered WiFi cameraHow to judge the connection status of solar-powered WiFi cameraHow to connect solar-powered 4G cameraSolar-powered 4G camera offline
Networking Settings
Network Connection
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Alarm Setting
4G & Solar-powered
Other Questions
Network SettingNetwork Configuration

What to do if the SIM card can't be used

Troubleshooting guide when SIM card is not working in 4G camera

  1. If the device prompts "Dialing timeout, please confirm the SIM card status", means the device connection fails
  2. If the device prompts "SIM card not recognized", means the device connection failed. Please power off, take out the SIM card and reinsert it, then power on the device. Please reset the camera after above operations
  3. Please check whether the 4G card is in normal condition and whether there is remaining data
  4. Confirm that the signal of the installation position is good, or try to connect the device again at the place with good signal
  5. If the SIM card has poor local signal, try to replace it with another operator SIM card for testing

Capabilities are adjusted with system versions. Actual usage prevails.

What if 4G camera fails to connect

Troubleshooting guide when 4G camera fails to connect to the network

How to connect WiFi kit

Guide to connect WiFi kit to your network