LogoV380 Pro Docs
LogoV380 Pro Docs
HomepageDocumentation
Device Startup
Network Setting
Software Setting
Real-time Preview
Record & Replay
Cloud Service
Cloud Recording
Cloud Service
Is it necessary to use the cloud serviceCan the device be bound to cloud storage and cloud recording at the same timeCan I get the refund for purchasing cloud service packagesWhy the cloud service will automatically renew and chargeHow to cancel the cloud service package function [Renewal]What to do if the device is broken and the cloud service can not be usedCan I get the refund for repeated purchasesCan the cloud service packages be migratedHow to check the cloud service order recordPayment methods for purchasing cloud service packagesCan overseas users use the cloud service"Activating failed" is displayed when the cloud service package is bound to the device"The device does not support cloud recording" is displayed when the cloud service package is bound to the device"The device has been bound by another account" is showed when the cloud service package is bound to the device"Incorrect username or password" is showed when the cloud service package is bound to the deviceCan I control the playback progress of cloud service videoWhat is the Time-lapse videoHow to open the Time-lapse video service functionHow to refund the Time-lapse video service
Cloud Storage
Alarm Setting
4G & Solar-powered
Other Questions
Cloud ServiceCloud Service

Is it necessary to use the cloud service

Understanding cloud service features and basic device functions

Cloud service is a value-added service. After activation, you can enjoy cloud storage, AI humanoid detection, email notification and other functions. Failure to activate the service will not affect the basic functions of the device.

The basic functions include:

  1. Network configuration function
  2. Remote connection function
  3. Device alarm function
  4. SD card recording function

Capabilities are adjusted with system versions. Actual usage prevails.

Cloud Service Overview

Cloud service general questions and troubleshooting

Can the device be bound to cloud storage and cloud recording at the same time

Understanding cloud storage and cloud recording binding limitations